FREQUENTLY ASKED QUESTIONS
Vestibular Rehabilitation is a proven, exercise-based approach to improve vestibular function. If you are someone struggling with an inner ear problem causing vertigo, dizziness, motion sensitivity or imbalance, Vestibular Rehabilitation is the right treatment option for you! After a thorough assessment with a Certified Physiotherapist, a custom treatment plan will be provided.
Yes! And that means much more than just the Epley Maneuver! Properly managing this condition requires detailed education, assessment and treatment methods. As a certified specialist, Zoe is an expert in treating even the most complex or stubborn cases of BPPV.
No, unfortunately OHIP does not provide funding for Vestibular Rehabilitation. If you have extended health benefits for Physiotherapy, you can submit your invoice for reimbursement.
McKelvie Physiotherapy provides direct billing for and accepts various insurance plans such as:
- Canada Life
- Desjardins
- Greenshield
- Sun Life
- Telus Health
- Medavie Blue Cross
- Manulife
- Johnston Group
- Chamber of Commerce
- Group Health
- Industrial Alliance
- Group Source
- OTIP
- RWAM
If your provider is not on this list please contact us to confirm what we can accommodate.
No, a Physician’s referral is not required. However, some Extended Health Benefit plans do require a referral to reimburse you for Physiotherapy. We recommend that you check with your plan provider directly.
Book directly online by following this link!
Why Choose McKelvie Physiotherapy?
We are the experts in what we do
Comfortable and welcoming environment
Quick and easy booking
Remote or safe, in person sessions
EXCELLENTTrustindex verifies that the original source of the review is Google. I had been misdiagnosed by 3 doctors and at the point of a complete breakdown. Once I met Zoe, she was not only extremely knowledgeable but persistent with her approach. I now have my life back. Don't waste your time seeing doctors...go to an expert. You won't regret it!!Posted onTrustindex verifies that the original source of the review is Google. I cannot express how thankful I am for finding Zoe! After being diagnosed with BPPV following a hospital visit for severe vertigo, I was honestly overwhelmed and scared. Zoe took the time to explain everything that was happening with my inner ear in a way that actually made sense and made me feel so much better about it. She was patient, thorough, and tried multiple techniques to help get my crystals back where they needed to be. After just 2 visits, I felt such a huge improvement and finally started feeling like myself again. If you’re debating whether physiotherapy is worth trying, especially for vertigo, I absolutely recommend giving it a shot! Thank you again, Zoe! You seriously gave me my normal life back! Also, shoutout to Alison at the front desk! She’s so sweet, funny, and welcoming every time you walk in!Posted onTrustindex verifies that the original source of the review is Google. It was my first time seeing Zoe, although my daughter has seen her in the past and she worked miracles with her addressing her vertigo, this is why I went to see her post my brain surgery. She was very thorough, professional and empathetic to what I was going through. Zoe took the time to explain what BPPV is and how she was going to test if I had it or whether it was brain related. Needless to say, it was the crystals in my right ear which she was able to fix with our initial session. Thank you so much Zoe. She also sent me a link to a YouTube video should it reoccur.Posted onTrustindex verifies that the original source of the review is Google. I had issues with a rare case of Vertigo. Zoe took on the challenge and worked diligently with my issues. She is very educated in this field and did wonders for my condition. Zoe conducts herself in a welcoming and professional manner. I highly recommend anyone dealing with Vertigo issues to see Zoe Brown.Posted onTrustindex verifies that the original source of the review is Google. I saw Zoe for my back pain and she was great. From walking in, to walking out, great service and my back feels fantastic.Posted onTrustindex verifies that the original source of the review is Google. I had undergone physio for my back and neck several times in the last 6 years with varying results. I moved to Pickering a year ago and Zoe was the second therapist I tried out. She has been nothing short of exceptional. The pain and stiffness has reduced for me significantly so much that I'm starting to feel hopeful again about my body and health, which no other doctor or practitioner has done for me in several years. She explains what is causing the problems in my body and explains what we are trying to do to fix it quite week. The streching exercises she prescribes are really effective that it no longer feels like I'm just going through the motions without any results. And when something doesn't seem to work, she's quick to present alternatives. Zoe also has a warm and welcoming personality. I always look forward to our sessions. With that said, I can finally start thinking about ending my long physio journey only thanks to Zoe.Posted onTrustindex verifies that the original source of the review is Google. The team at McKelvie is a delight to work with. Very professional and always ready to greet you with a smile. Their technical expertise, genuine interest in caring for their patients and friendly demeanour has made them the best choice for my whole family.Posted onTrustindex verifies that the original source of the review is Google. Zoe was great. Enthusiastic and knowledgeable. I would definitely recommend her to friends and familyVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more