Vestibular rehab · Physiotherapy · Pickering
Expert care for vertigo, dizziness and imbalance.
McKelvie Physiotherapy is Durham Region’s specialist vestibular clinic — with one-on-one physiotherapy, massage, acupuncture and psychotherapy under one roof. In person in Pickering, virtually across Ontario, or at home across the GTA.
- 5.0 · 147 Google reviews
- Direct billing
- No referral needed

Sound familiar?
Dizziness is common. It isn’t something you just have to live with.
Most vertigo, dizziness and imbalance comes from the inner ear (the vestibular system) — and most of it is very treatable with the right diagnosis. We find the cause, then use proven, exercise-based treatment and precise repositioning manoeuvres to get you moving confidently again.
- Spinning when you lie down, roll over or sit up
- Light-headedness or feeling “off”
- Unsteadiness or falls
- Motion sickness in cars or crowds
- Dizziness after a concussion
- Blurred vision when you move your head

Our services
Specialist rehabilitation, all in one place
Vestibular rehab is our focus, and our wider team of registered therapists treats the whole person — body and mind.
Vestibular Rehabilitation
Our clinical specialty. Evidence-based assessment and treatment for vertigo, dizziness, imbalance and motion sensitivity.
Learn moreVirtual Vestibular Rehab
Specialist vestibular care by secure video for Ontario residents who can’t easily travel.
Learn moreIn-Home Vestibular Rehab
Priority home visits in West Toronto and across the GTA when an acute vertigo attack makes travel impossible.
Learn moreInfrared Goggles
Video-oculography that reveals what the naked eye can’t, for a precise diagnosis first time.
Learn morePhysiotherapy
One-on-one, hands-on care for pain, injury, surgery recovery, concussion and TMJ.
Learn moreMassage Therapy
Registered massage including craniosacral, lymphatic drainage, TMJ release, hot stone and prenatal massage.
Learn moreAcupuncture & TCM
Acupuncture, cupping, tuina and herbal medicine.
Learn morePsychotherapy
Talk-based therapy for mental health.
Learn more
Why McKelvie
Expert care, without the busy-clinic feel
True specialists
Vestibular rehab is our clinical specialty, led by an AVPT-certified physiotherapist and backed by infrared video-goggle diagnostics.
One-on-one, every visit
You see your registered therapist for the whole appointment. No double-booking, no hand-offs to assistants, no busy waiting room.
Private and comfortable
Calm, private treatment rooms and a friendly front desk. Longer appointments so nothing feels rushed.
Care that fits your life
Book online in minutes. Choose in-clinic in Pickering, virtual across Ontario, or in-home visits across the GTA.

Meet the founder
Zoe Brown
Founder · Registered Physiotherapist & Vestibular Specialist
Zoe has focused exclusively on vestibular care since 2020 and holds the Advanced Vestibular Physical Therapist (AVPT) certification — a rigorous, internationally recognized credential. She works closely with local ENT specialists and regularly takes on complex and stubborn cases.
The clinic carries the McKelvie name in tribute to Zoe’s mum, Carolyn McKelvie — the physiotherapist whose decades of kindness and compassion inspired her to join the profession.
Patient stories
“I now have my life back.”
5.0 out of 5 from 147 Google reviews
Read all reviews on GoogleI first saw Zoe at my initial visit for BPPV. She was very thorough with my assessment and wonderful to deal with. My two follow ups have been with Veera and he is also wonderful and knows exactly what he is doing. He has helped me get through this and has made me feel more comfortable in dealing with Vertigo.…
Jeannine BrownBPPV · October 2026 · Google review Veera was super helpful and knowledgeable in supporting my recovery post concussion and wrist fracture following a sports injury.
Melissa SavageConcussion · October 2026 · Google review If you are looking for a great physiotherapist, this is the place to go. Zoe and her staff are very knowledgeable and very friendly.
Peter “PISTOL” de SousaPhysiotherapy · September 2026 · Google review If there were 10 stars, I would give them all to Zoe. Her deep understanding of vestibular issues, care and compassion are second to none. Vestibular challenges (esp BPPV) are acute and can be very scary.…
Darlene RemlingerBPPV · August 2026 · Google review I have had pretty severe vertigo for 12 years when I was finally referred to Zoe. I had been prescribed useless pills and of course nothing ever worked. My first visit to Zoe was scary at first.…
Janice WoodcockVertigo & dizziness · July 2026 · Google review I’ve had a great experience here! Zoe is an amazing physiotherapist - she is kind, knowledgeable, and genuinely cares about her patients. She really helped me with my pain, took the time to understand what was going on, and made me feel comfortable throughout the process.…
MobyPhysiotherapy · July 2026 · Google review
Fees & insurance
We bill your insurer directly
Most extended health plans cover physiotherapy. We direct bill the providers listed here, so in many cases you only pay any portion your plan doesn’t cover.
- No doctor’s referral needed (some plans require one for reimbursement)
- Official receipts for every visit
- WSIB and motor vehicle accident claims accepted
- Canada Life
- Desjardins
- GreenShield
- Sun Life
- TELUS Health
- Medavie Blue Cross
- Manulife
- Johnston Group
- Chamber of Commerce
- Group Health
- iA Financial (Industrial Alliance)
- GroupSource
- OTIP
- RWAM
Don’t see your provider? Contact us and we’ll confirm what we can do.
Visit us
Our Pickering clinic
Convenient for patients from Pickering, Ajax, Whitby, Oshawa, Scarborough and across Durham Region — with virtual care anywhere in Ontario.
1400 Bayly Street, Office Mall Two, Unit #2B, Pickering, ON L1W 3R2
289-240-7875 · info@mckelviephysiotherapy.com
| Monday | 10am – 7:30pm |
|---|---|
| Tuesday | 8am – 8pm |
| Wednesday | 10am – 6pm |
| Thursday | 8am – 8pm |
| Friday | 9am – 1pm, 4:30pm – 7:30pm |
| Saturday | 9am – 2pm |
| Sunday | Closed |
1400 Bayly Street, Office Mall Two, Unit #2B
Pickering, ON L1W 3R2
Loading the map connects to Google Maps.

Ready to feel steady again?
Book online in under a minute, or call and we’ll help you choose the right appointment. No referral needed, and we direct bill most major insurers.
