Welcome to McKelvie Physiotherapy, specializing in Advanced Vestibular Rehabilitation (the treatment of vertigo, dizziness, motion sickness and imbalance) and offering high quality Physiotherapy services.

We take great pride in creating a friendly, comfortable environment and want to give you the one-on-one expert care that you deserve.

We are true experts at what we do! In-person and Virtual appointments available.

Why is McKelvie Physiotherapy the best option for you?

At McKelvie Physiotherapy we are dedicated specialists, experienced and certified in the field of Physiotherapy, Vestibular Rehabilitation, Massage, Traditional Chinese Medicine and Psychotherapy. We take great pride in providing high quality and experience driven care. You will work one on one with your Registered Therapist at every session to collaboratively achieve your treatment goals. No busy waiting rooms or delegation to physiotherapy assistants. McKelvie Physiotherapy strives to achieve clinical excellence to help you achieve your goals.

Book an appointment today!

McKelvie Physiotherapy offers a specialized range of services, with a primary focus on health and comprehensive rehabilitation.

Vestibular Rehabilitation

This is our clinical speciality! It is an evidence, exercise and neurophysiological approach to treat dizziness, vertigo, imbalance, and motion sickness.

Physiotherapy

Evidence-based, one-on-one care focused on physical recovery and performance.

  • Manual Therapy: Expert hands-on techniques to reduce pain and restore mobility in joints and soft tissues.
  • Therapeutic Modalities: Ultrasound, TNS, IFC, acu-stim, muscle stim
  • Acupuncture and Dry Needling
  • Custom exercise therapy
  • Sports Injury Rehab: Specialized programs for sprains, tears (like ACL or rotator cuffs), and return-to-sport training.
  • Post-Surgical Rehab: Personalized recovery plans for patients healing from hip, shoulder, or back surgeries.
  • Chronic Pain Management: Strategies to manage long-term conditions like back or neck pain through movement and education.
  • Concussion Rehabilitation: Targeted therapy to manage headaches, dizziness, and visual symptoms following a head injury.

Psychotherapy

A collaborative talk-based therapy that addresses the mental and emotional aspects of physical health and everyday life

  • Mental health: Life happens, why not seek out support to make those hard times a little easier?
  • Support for Physical Symptoms: Specialized help for the anxiety, distress, and lifestyle changes that often accompany chronic dizziness, tinnitus, or chronic pain.
  • Evidence-Based Approaches: Utilizes Cognitive Behavioral Therapy (CBT), Acceptance and Commitment Therapy (ACT), and Mindfulness to build emotional resilience.

Acupuncture & Traditional Chinese Medicine (TCM)

A holistic approach to healing that balances the body’s systems.

  • Acupuncture: The use of thin needles to stimulate the nervous system, reduce inflammation, and improve blood flow—particularly effective for tinnitus and migraines.
  • TCM Modalities: Includes Cupping, Tui Na (Chinese-style massage), and Herbal Medicine to treat pain, neurological issues, and overall systemic health.

Registered Massage Therapy (RMT)

Therapeutic bodywork that addresses both surface-level tension and underlying structural issues.

  • Specialized Techniques: Includes Myofascial Unwinding, Craniosacral Therapy (CST), and Manual Lymphatic Drainage.
  • Condition-Specific Massage: Specialized care for pregnancy, TMJ (jaw) dysfunction, and neck or facial tension associated with vestibular disorders.

TMJ (Jaw) Therapy

Specialized assessment and treatment for jaw pain, clicking, and tension, which is often linked to headaches and neck issues.

physiotherapist and patient
physiotherapist and patient
physiotherapist and patient
physiotherapist and patient

Insurance Accepted

We are pleased to offer direct billing for various insurance plans.

See the comprehensive list below, if your provider is not on this list please contact us to confirm what we can accommodate.

  • Canada Life
  • Desjardins
  • Greenshield
  • Sun Life
  • Telus Health
  • Medavie Blue Cross
  • Manulife
  • Johnston Group
  • Chamber of Commerce
  • Group Health
  • Industrial Alliance
  • Group Source
  • OTIP
  • RWAM

  • Canada Life
  • Desjardins
  • Greenshield
  • Sun Life
  • Telus Health
  • Medavie Blue Cross
  • Manulife
  • Johnston Group
  • Chamber of Commerce
  • Group Health
  • Industrial Alliance
  • Group Source
  • OTIP
  • RWAM

Why Choose McKelvie Physiotherapy?

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Cathy K profile picture
Cathy K
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My husband has a history of vertigo and recently had some terrible episodes. After a thorough assessment, he immediately felt supported with evidence based exercises and strategies that really helped. The knowledge the physiotherapist has is exemplary. We were impressed with the support and emails with step by step exercises. Direct billing is also helpful. Highly recommend.
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Nina Kim profile picture
Nina Kim
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I had been misdiagnosed by 3 doctors and at the point of a complete breakdown. Once I met Zoe, she was not only extremely knowledgeable but persistent with her approach. I now have my life back. Don't waste your time seeing doctors...go to an expert. You won't regret it!!
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Dana Duran profile picture
Dana Duran
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I cannot express how thankful I am for finding Zoe! After being diagnosed with BPPV following a hospital visit for severe vertigo, I was honestly overwhelmed and scared. Zoe took the time to explain everything that was happening with my inner ear in a way that actually made sense and made me feel so much better about it. She was patient, thorough, and tried multiple techniques to help get my crystals back where they needed to be. After just 2 visits, I felt such a huge improvement and finally started feeling like myself again. If you’re debating whether physiotherapy is worth trying, especially for vertigo, I absolutely recommend giving it a shot! Thank you again, Zoe! You seriously gave me my normal life back! Also, shoutout to Alison at the front desk! She’s so sweet, funny, and welcoming every time you walk in!
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Candys Ballanger-Michaud profile picture
Candys Ballanger-Michaud
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It was my first time seeing Zoe, although my daughter has seen her in the past and she worked miracles with her addressing her vertigo, this is why I went to see her post my brain surgery. She was very thorough, professional and empathetic to what I was going through. Zoe took the time to explain what BPPV is and how she was going to test if I had it or whether it was brain related. Needless to say, it was the crystals in my right ear which she was able to fix with our initial session. Thank you so much Zoe. She also sent me a link to a YouTube video should it reoccur.
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Roly Fernandes profile picture
Roly Fernandes
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I had issues with a rare case of Vertigo. Zoe took on the challenge and worked diligently with my issues. She is very educated in this field and did wonders for my condition. Zoe conducts herself in a welcoming and professional manner. I highly recommend anyone dealing with Vertigo issues to see Zoe Brown.
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Cliff Norton profile picture
Cliff Norton
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I saw Zoe for my back pain and she was great. From walking in, to walking out, great service and my back feels fantastic.
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Fayaz Yusuf Khan profile picture
Fayaz Yusuf Khan
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I had undergone physio for my back and neck several times in the last 6 years with varying results. I moved to Pickering a year ago and Zoe was the second therapist I tried out. She has been nothing short of exceptional. The pain and stiffness has reduced for me significantly so much that I'm starting to feel hopeful again about my body and health, which no other doctor or practitioner has done for me in several years. She explains what is causing the problems in my body and explains what we are trying to do to fix it quite week. The streching exercises she prescribes are really effective that it no longer feels like I'm just going through the motions without any results. And when something doesn't seem to work, she's quick to present alternatives. Zoe also has a warm and welcoming personality. I always look forward to our sessions. With that said, I can finally start thinking about ending my long physio journey only thanks to Zoe.
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amangll profile picture
amangll
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The team at McKelvie is a delight to work with. Very professional and always ready to greet you with a smile. Their technical expertise, genuine interest in caring for their patients and friendly demeanour has made them the best choice for my whole family.
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