Direct billing to most major insurers · No referral needed

Our clinical specialty

Vestibular rehabilitation for vertigo, dizziness and imbalance

A proven, exercise-based approach to vertigo, dizziness and imbalance. We find the cause, then build a plan that gets you steady and back to normal life.

Zoe Brown supporting a patient’s head during a hands-on vestibular assessment

At a glance

What it treats
Vertigo, dizziness, imbalance and motion sensitivity from inner-ear (vestibular) and related conditions, including BPPV
Who provides it
Registered physiotherapists with advanced vestibular training, led by an AVPT-certified vestibular specialist
First visit
60-minute one-on-one vestibular assessment ($180); 30-minute follow-ups ($90)
Referral
Not needed (some insurance plans require one for reimbursement)
Coverage
Not covered by OHIP; claimable under extended health benefits, with direct billing to most major insurers
Where
1400 Bayly Street, Pickering, Ontario — or by video anywhere in Ontario, or at home across the GTA

What is vestibular rehabilitation?

Zoe Brown steadying a patient who balances on a foam pad
Balance training on a foam pad, with your physiotherapist right beside you.

Your vestibular system — the balance organs of the inner ear and the parts of the brain that process their signals — tells you where your head is in space. When it’s disrupted, the result can be spinning vertigo, light-headedness, unsteadiness, motion sensitivity or blurred vision when you move.

Vestibular rehabilitation is a specialized, evidence-based branch of physiotherapy that treats these problems. Depending on your diagnosis, treatment may include precise repositioning manoeuvres, gaze-stability and balance exercises, habituation to motion triggers, and education so you understand what’s happening and how to manage it.

It can correct vertigo, improve balance and visual stability, reduce symptoms and restore your confidence and quality of life.

The evidence is strong. The Academy of Neurologic Physical Therapy’s clinical practice guideline recommends — based on strong evidence — that adults with vestibular hypofunction be offered vestibular rehabilitation (Hall et al., 2022). For BPPV, guidelines recommend a canalith repositioning procedure matched to the affected canal (Bhattacharyya et al., 2017).

Why see a vestibular specialist?

Dizziness has many possible causes, and the right treatment depends on the right diagnosis. Our lead physiotherapist holds the Advanced Vestibular Physical Therapist (AVPT) certification, and we use infrared video goggles to see eye movements that are invisible in normal light. How the goggles help.

Conditions we treat

We also see people with persistent postural-perceptual dizziness (PPPD), cervicogenic (neck-related) dizziness and post-concussion symptoms. If you’re not sure whether we can help, get in touch.

What to expect

  1. Thorough assessment

    We review your medical records, take a full history and complete detailed physical, neurological and vestibular testing — with infrared video goggles where needed.

  2. A plan built with you

    Your therapist explains what’s going on, talks through treatment options and sets rehabilitation goals with you. Frequency and treatment are tailored to you and your condition.

  3. Treat, re-assess, recover

    Regular re-assessments measure progress and guide next steps. We keep you — and, with your permission, your medical team — informed throughout.

Zoe Brown reviewing a patient’s eye movements on a laptop while the patient wears infrared video goggles
Infrared goggles let us see eye movements that are invisible in normal light.

In clinic, online or at home

Most patients are seen at our Pickering clinic, in a private room with all the diagnostic equipment on hand. If travelling is difficult, we also offer:

Sources

  1. Vestibular Rehabilitation for Peripheral Vestibular Hypofunction: An Updated Clinical Practice Guideline. Journal of Neurologic Physical Therapy (Hall CD, et al.), Academy of Neurologic Physical Therapy, 2022.
  2. Clinical Practice Guideline: Benign Paroxysmal Positional Vertigo (Update). Otolaryngology–Head and Neck Surgery (Bhattacharyya N, et al.), 2017.

Questions

Frequently asked

How many sessions will I need?
It depends on the cause. Straightforward BPPV often improves within one or two visits; conditions like vestibular neuritis, concussion or vestibular migraine usually need a progressive program over several weeks. Your therapist will give you a realistic estimate after your assessment.
Do I need a referral?
No. You can book directly, although some extended health plans require a physician’s referral before they reimburse physiotherapy.
Is vestibular rehab covered by OHIP?
No, but it is usually claimable under extended health benefits for physiotherapy. We direct bill most major insurers.

More questions answered in our FAQ

Ready to feel steady again?

Book online in under a minute, or call and we’ll help you choose the right appointment. No referral needed, and we direct bill most major insurers.

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